Courtney Struble M.Ed.

College of the Canyons · Santa Clarita, CA

• Manually review and confer more than 1,000 student degrees annually to ensure all graduation requirements have been met.
• Evaluate and process petitions to graduate, incoming high school and college transcripts, academic history, major course substitutions, degree customizations, applications, late registration forms, and other enrollment documents.
• Advise students regarding graduation requirements, degree completion, academic records, transfer coursework, and institutional policies.
• Develop and maintain databases to track evaluation results, major course substitutions, and graduation petitions, and generate reports.
• Collaborate with faculty and staff to confirm students have met graduation requirements and completed required documentation.
• Create and run queries in Informer to analyze student graduation and enrollment trends.
• Enter and maintain academic data in Ellucian Colleague to develop individual student educational plans, verifying course levels, content, unit value, catalog years, and grading systems for transferred credits.
• Provide general student services support regarding admissions, registration, student login information, records, enrollment, degree completion, financial aid, and fees.
• Understand and apply state regulations, district policies, and operational procedures related to records management.

University of California, Los Angeles (UCLA) · Westwood, CA

• Counseled prospective, admitted, and continuing students regarding admissions, enrollment, academic planning, funding, and graduation.
• Built long-term advising relationships that supported student persistence and academic success.
• Coordinated graduate admissions, reviewed applications, and advised prospective students throughout the admissions process and their graduate academic career.
• Designed and facilitated orientations, workshops, and educational programming.
• Collaborated across Financial Aid, Registrar, Graduate Division, International Student Services, and faculty leadership to advocate for student success.
• Helped students navigate complex institutional policies while reducing confusion and anxiety.

California State University, Northridge (CSUN) · Northridge, CA

• Counseled enrolled and prospective students on financial aid; presented to students and parents on and off campus, including group sessions with high school students and families.
• Coordinated financial aid awards, including fee waivers, stipends, and scholarships; verified aid files following federal, CSU, and institutional policies and procedures.
• Reviewed financial aid appeals, issuing secondary and final determinations on award packages.
• Referred students to campus support services based on individual needs; advocated for students by researching and resolving complex concerns, and assisted families with the FAFSA.

Northern Essex Community College · Haverhill, MA

• Counseled students on programs of study, course schedules, degree requirements, transfer opportunities, career options, and short- and long-term goals using developmental advising.
• Created electronic DegreeWorks educational plans mapping each student’s individual path to graduation.
• Tracked and conducted outreach to at-risk students through the Starfish Early Success early-alert system to support persistence and retention.
• Launched and operated the college’s new online counseling service for prospective and current students.
• Organized orientations, campus tours, information sessions, and the annual College for a Day event, which yielded 300+ new students.
• Represented the college at high school, college, and community fairs and built partnerships with local schools and organizations serving non-traditional students; served as Designated School Official (DSO).

Northern Essex Community College · Haverhill, MA

• Managed the Federal Work-Study program end to end, including positions, budget, and policy; placed 120+ students annually in career-aligned roles and increased participation by 23%.
• Counseled an assigned caseload of students and parents, explaining complex financial information in audience-appropriate language.
• Designed Work-Study orientations and financial aid workshops; planned staff development and in-service training.
• Surveyed supervisors (SurveyMonkey) and analyzed program data; maintained the Financial Aid webpage.